Call me kooky

I got a call from a consumer wondering where thier part was.  This normaly isn’t a big deal since people like to forget the “business” part of “business days” for shipping times.  I went and dug through the system and it turns out the train carrying the package derailed in illonois!  What really got me about the whole situation is that UPS send the package all the way back to us for some reason.  I would’ve thought it’d make more sense to check the packages at the nearest sorting facility and send them on to the destination, but that’s me.

I just wonder how many other companies had packages on that train….. “uh… your package is late because the train derailed….”.

I also didn’t know UPS sent packages by rail, I thought it was plane or truck.  Go figure.

Call me intriqued,
Phosphers